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As a Front Office staff member, you play an important role in our office and perform a wide range of responsibilities, to include:
- Schedule and confirm patient appointments.
- Veriify insurance for all clinical appointments.
- Collect all monies due for services rendered.
- Develop and maintain doctor/hygiene schedules as necessary.
- Greet and check patients in and out, before and after treatment.
- Educate, consult and present patient treatment plans.
- Responsible for Account Receivable to include, sending of billing statements, aging reports, and collections, if applicable.
- File insurance pre-determinations.
- Conduct financial consultation with patients when new treatment plans are presented, as applicable.
The Dental Assistant is responsible for assisting the dentist in clinical and administrative duties, including; prepare patient for procedure or exam, sterilize and disinfect instruments, set up instrument trays, prepare materials and assist during dental procedures.
- Assist the doctor with all dental procedures including but not limited to take directions from doctor, anticipate doctor’s needs, performing patient oral evaluations, take, develop and mount accurate and high-quality X-rays, various laboratory duties including provisional.
- Maintain the highest level of confidentiality according to the HIPAA guidelines. Adhere to safety guidelines/procedures to OSHA and practice standards.